Sales · business knowledge in practice
Gaulett connects the customer's request to your company's commercial rules and systems. AI helps compare options; your team decides what to offer.
The order sets the comparison criteria
Requirements for this scenario, recorded in order PV-040. Any feature without supporting evidence remains subject to confirmation.
From inquiry to proposal
Compare the two moments. AI gathers the information and flags what changed; your team checks the terms and decides how to negotiate.
Initial check · 10:00
40 units are reported available, with delivery expected on Thursday. The margin meets the rule. Terms still need to be reconfirmed before offering it to the customer.
Source excerpts for this example. Checking stock does not reserve it; delivery estimates and commercial terms must be reconfirmed before making an offer.
PV-040 · version 1
40 surface mount luminaires, 220 V, 4000 K. Delivery to the site in a single batch by Friday. Any substitution must be agreed with the customer.
FT-A / FT-B · revision 2 · FT-C · revision 1
A and B: surface mount, 220 V, 4000 K. C: surface mount, 220 V, 3000 K. The data sheets support only the listed features; any additional customer requirements would need a further check.
EST-1000 · checked at 10:00
A: 40 units. B: 40 units. C: 40 units. Available quantities at the time of the check, with no stock reserved for this order.
LOG-1000 · 10:00 · rule MC-01
Delivery estimate checked for a batch of 40 units: A and B on Thursday; C the following Monday. A and C meet the margin rule including freight. B is below the minimum and requires revised terms or approval of an exception. Prices and delivery dates must be reconfirmed.
Updated stock · 10:15
With no replenishment confirmed, A cannot supply the batch of 40. B becomes the alternative to assess, but its margin is still below the minimum. A stock change does not authorize a commercial exception.
Source excerpts for this example. Checking stock does not reserve it; delivery estimates and commercial terms must be reconfirmed before making an offer.
PV-040 · version 1 · unchanged
Requirements remain: 40 surface mount luminaires, 220 V and 4000 K, in a single batch by Friday. The customer has not approved a lower quantity or a change in specification.
FT-A / FT-B · revision 2 · FT-C · revision 1
The features have not changed. A and B meet the recorded product requirements. C has 3000 K light, different from the requested 4000 K.
EST-1015 · checked at 10:15
A: 24 units, with no replenishment confirmed to complete the batch. B: 40 units. C: 40 units. A’s quantity replaces the one from the 10:00 check; no items have been reserved.
LOG-1000 · still from 10:00 · rule MC-01
Only stock has been updated. B’s terms remain below the minimum margin. Its expected Thursday delivery, freight and price still need to be reconfirmed; the commercial exception has not been approved.
AI prepares the analysis and summary. Your team approves the terms, agrees the substitution with the customer and confirms the order.
How Gaulett brings the pieces together
Business knowledge
We identify the requirements the alternative must meet, the customer's deadline and the margin the business needs.
Processes
We organize stock checks, calculations including shipping and approvals, through to confirming the terms with the customer.
Artificial intelligence
We connect the catalog and systems to AI to interpret the request, gather alternatives and explain why each option is suitable or falls short.
Business value
Offer viable options when the product the customer requested is unavailable.
Consider shipping and commercial rules before offering a price and delivery date.
Bring together information that currently requires separate checks of the catalog, stock and logistics.
To assess the benefit: orders converted after an alternative was offered, margin after shipping and time to quote, compared with the current workflow.
Other business situations
Explore examples in customer service, maintenance and finance.
Back to the sales comparisonTell us what your team needs to check or approve to prepare an offer. Let's discuss how to connect that work.